Legal
Grievances
Under the Digital Personal Data Protection Act, 2023, anyone whose data we hold can raise a grievance and get an answer.
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Grievance inbox
Where to write
- Based in
- Chennai, Tamil Nadu, India
- First response
- Within 7 working days.
- Resolution
- Within 30 days of receipt.
What you can raise
- Access to, or a copy of, the personal data we hold about you.
- Correction or completion of your data.
- Erasure of your data, where we are not required to keep it.
- Withdrawal of the consent you gave when registering.
- How your data was handled or shared.
- An event, a volunteer, or conduct on a beach.
What we hold and why: privacy notice.
Process
How to raise it
- Email the grievance inboxcleanbeach@saveaturtle.in. Include the email or phone number you registered with.
- We acknowledge itWithin 7 working days, with a reference and the name of the person handling it.
- We investigateWe may ask once for a detail we need. We will not ask for identity documents we do not already hold.
- We answer in writingWithin 30 days: what we found, what we changed, and what we did not do and why.
- If you are not satisfiedYou can escalate to the Data Protection Board of India. Our reply will say so.
Safety and conduct complaints
Anything about a person’s safety or a minor goes straight to the event lead, then the organisers, and to the authorities where the law requires.
Volunteer standards: volunteer training.
An animal in trouble: report a turtle.
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